News about Premier Campground Management


Premier Campground Management Adds Online Shopping

One of many features that aid operations & facilitate social distancing during health crisis

Woodland Park, CO – April 9, 2020 — Premier Campground Management, the growing leader in campground reservation software, has taken all precautions to provide continuous support and make sure its systems remain unaffected for park owners during the COVID-19 pandemic. In addition, the company is introducing an online shopping & delivery feature that encourages social distancing and safety.

A product of Stainless Software, Inc., Premier Campground Management is a mobile-friendly and cloud-based software for accepting reservations and managing campsites. With advanced tools like business reporting and email marketing, the all-in-one software effectively meets the many needs of campgrounds and RV parks.

“More than ever before, PCM is committed to providing the very best support for our clients and doing our part to ensure their continued success during these difficult times. We’re also deeply concerned about the health and safety of our customers and their guests, and are proud to provide several features that enable booking, check-in/out, communication and shopping to run seamlessly with no or minimal face-to-face contact,” said Billy Chism, President of Stainless Software, Inc.

The newest such feature is online shopping & delivery, which allows guests to browse, search and purchase any product sold in a campground’s store and have it delivered to their campsite. It includes reporting, unlimited products and categories, delivery tracking, and text or email notifications to both guests and the employees responsible for delivery.

All PCM features are included in the system for free. Those that can also help keep staff and guests safe and healthy include:

  • Guest Chat – Keep in touch with current or future guests via email or text to provide updates on events, policies and local news
  • Marketing Campaign – Send bulk emails to your entire customer base to let them know the park is open, reassure them their stay will be safe, share any discounts or offers
  • Customer Portal – Guests can manage their reservation, check in/out, purchase products and sign documents electronically – all remotely
  • Online Reservations – Guests reserve their site without having to come to your office
  • Point of Sale – Quickly sell necessities during this time of shortage (delivery to site optional)
  • Contactless Payments – To provide an extra safety measure for you and your guests, support is available for contactless payment terminals. Easily accept card payments from your guests while keeping a distance.
  • Task Dashboard – Tightly manages and assigns cleaning tasks, especially for cabins


Premier Campground Management Now Offering Custom Wristbands

Improves efficiency and increases guest loyalty

Woodland Park, CO – March 11, 2020 — Premier Campground Management, the growing leader in campground reservation software, has introduced custom wristbands to enhance the guest experience at customers’ parks.

A product of Stainless Software, Inc., Premier Campground Management is a mobile-friendly and cloud-based software for accepting reservations and managing campsites. With advanced tools like business reporting and email marketing, the all-in-one software effectively meets the many needs of campgrounds and RV parks.

Each wristband has a unique barcode that can be scanned to quickly look up a guest’s reservation information. The barcode can also be scanned in the POS for easier “Charge-to-Site,” cashless purchases. Other advantages include:

  • Issue wristbands to guests as soon as they check in
  • Template-based content editor gives you complete control of the information printed on each wristband, including your logo
  • Bulk printing option available – print wristbands for guests scheduled to arrive all at once
  • Support for Zebra printers and wristbands, including multi-day, waterproof wristbands

“Following our recent launches of rewards points and gift cards, we are excited to introduce another new feature that will help improve efficiency for PCM customers. We’re also confident that the custom wristbands will enrich each guest’s stay, leading to more loyalty and return visits,” said Billy Chism, President of Stainless Software, Inc.


Premier Campground Management Introduces Gift Cards

Easy way for customers to process payments and increase brand awareness

Woodland Park, CO – Feb 26, 2020 — Premier Campground Management, the growing leader in campground reservation software, is now offering gift cards for its customers to help build brand awareness and attract new guests.

A product of Stainless Software, Inc., Premier Campground Management is a mobile-friendly and cloud-based software for accepting reservations and managing campsites. With advanced tools like business reporting and email marketing, the all-in-one software effectively meets the many needs of campgrounds and RV parks.

Custom gift cards are yet another added feature that can lead to more revenue for PCM customers. They provide an easy way to process payments and are simple to manage, track, sell and accept.

  • Gift cards are sold just like any other product – just scan the barcode
  • Fixed and variable amount gift cards can be configured
  • Gift cards are reusable, reloadable and durable
  • Accepting gift card payments is simple with built-in barcode scanner support
  • Gift cards payments are accepted through the POS or on campsite reservations – in-person or online
  • Balance and other information are shown whenever a gift card is scanned

And ordering gift cards from PCM is an easy process.

  • Full color customization of gift cards provided
  • Send PCM a preferred design; the custom gift cards are then shipped directly to the park
  • Bulk pricing available

“Our goal is to constantly help our customers maximize efficiency and revenue potential and increase guest loyalty. The new gift cards can be an effective marketing tool, providing campgrounds with a great option to reward repeat guests and encourage them to introduce the park to friends and family. It’s all about offering tools that build brand awareness and attract new business for our customers,” said Billy Chism, President of Stainless Software, Inc.


Reward Points Added to Premier Campground Management

New feature will increase guest loyalty and encourage repeat visits

Woodland Park, CO – Jan 21, 2020 — Premier Campground Management, the growing leader in campground reservation software, has added reward points to its comprehensive collection of features that generate more revenue for customers.

A product of Stainless Software, Inc., Premier Campground Management is a mobile-friendly and cloud-based software for accepting reservations and managing campsites. With advanced tools like business reporting and email marketing, the all-in-one software effectively meets the many needs of campgrounds and RV parks.

Reward points is the latest feature that will help PCM customers increase guest loyalty and bring them back again and again. The flexible system allows parks to issue points to guests based on:

  • How much they spend
  • How many nights they stay
  • Each time they make a reservation, check in/out or register as a new customer

Parks can also control how many reward points are earned, how much each point is worth, when points are activated and expire, and the minimum or maximum redemption limit per transaction.

Guests can then use the points just like any other form of payment for anything purchased through the system, such as site reservations or Point of Sale purchases.

“We are constantly improving PCM and adding features that help our customers improve operations, efficiency and revenue. Like the rest of the system, reward points are easy to implement and don’t come at an added cost to the park owner. This is another example of how our business goal aligns with our customer’s business goal – to attract more guests and book more reservations,” said Billy Chism, President of Stainless Software, Inc.


Customer Portal Added to Premier Campground Management

This innovation will bring improved efficiency and enhanced customer experience

Woodland Park, CO – March 1, 2019 — Stainless Software, Inc., the growing leader in campground reservation software, recently added a full-featured Customer Portal to Premier Campground Management.

The portal provides campers the ability to independently view and manage their reservations without relying on campground staff for support.

“Today, we’re happy to announce the release of our most requested feature of all time.” said Billy Chism, President of Stainless Software. “Our customers wanted a simple and secure way for their guests to manage their own reservations online. They saw a major opportunity to save time and money by allowing their guests to make changes to their reservations at any time without help from campground staff. They also wanted a way to securely collect payments, capture electronic signatures on important forms and let guests check in and out of the campground without requiring a trip to the office. The message was heard loud and clear! I’m pleased that we were able to solve this problem for our customers and I know they will be happy with the power, flexibility and cost savings this new feature offers.”

The new, easy to use and customizable guest portal will allow guests to:

  • View past, current and future reservations
  • Change reservation dates
  • Add reservation comments
  • Add and remove additional guests, vehicles and pets to a reservation
  • Purchase additional Add-Ons
  • Update their contact and RV information
  • Cancel their reservation
  • Resend email and text message notifications
  • Check In and Check Out of their sites
  • Electronically sign required forms prior to check-in
  • View outstanding balances and make payments
  • View, download and print site-specific forms and documents

“Accepting online reservations is now a necessity however it’s no longer sufficient to only take online reservations. Guests want control over their stay and want the freedom to change their itinerary quickly and hassle-free at a time convenient for them.” said Billy Chism.


Premier Campground Management Starts New Discount RV Club

Baton Rouge, LA – Oct 5, 2016 — Premier Campground Management, the growing leader in campground reservation software, is launching Premier RV Club – a new discount camping club that will provide member campgrounds with a new and exclusive sales channel to reach new customers through discounted rates and last-minute deals on their excess inventory. Club members can view and search for discounts on the club’s website (www.premierrvclub.com), find details about the campsite and immediately reserve online. Reservations are booked directly into PCM just like any other reservation – no special handling is required.

Premier Campground Management now has built-in tools that allow campgrounds to publish discounts directly to the club’s website. Campground owners can designate sites to be offered at a discount as well as specify what dates are eligible and how much the discount will be. Many more options are available for precise and full control of the promotions.

“We want to help grow your business. Our goal is not only to help manage your campground, it is to help increase your profits by attracting more customers and filling more sites.” said Billy Chism, President of Stainless Software, Inc. “Discount clubs are a proven way to attract new guests while also increasing occupancy rates. Our new twist on this concept is to provide real-time discounts to members for specific sites that can be redeemed immediately. Campground owners are in full control of when discounts are offered, how they are structured and who is eligible. Most importantly, our system takes care of managing everything so there is no added hassle for the campground staff.”

“Creating and fostering a new community of camping enthusiasts is something we’re very excited about. Premier RV Club will be the place campers visit first when planning a trip and looking for a way to stretch their camping budget” said Billy Chism. “What’s more exciting is that it’s free – free for PCM customers to publish discounts on the club’s website and free lifetime membership for campers that sign-up now.”


Free Website Builder Offered By Premier Campground Management

Build a customized website to showcase a campground in minutes

Baton Rouge, LA – July 11, 2016 — Premier Campground Management, the growing leader in campground reservation software, is now offering a free website builder and free website hosting to all of its customers.

Premier Campground Management now includes all the tools needed for campgrounds to create and maintain their own website. No coding skills are needed and a new website can be up and running in a matter of minutes. Tight integration with PCM means that real-time information about sites, availability and events can be shown right on the homepage. Responsive design along with an optimized user experience means that potential guests have everything they need right at their fingertips – on a desktop, tablet or smartphone.

“This is a huge step forward for us and it will certainly raise the bar for all campground websites. Our customers will have a tremendous competitive advantage because they can offer features on their website that can’t be found anywhere else” said Billy Chism, President of Stainless Software, Inc. “This new addition gives us the ability to offer an end-to-end solution for campgrounds of all sizes. Because we have a complete, all-in-one solution with features and technology that all work together and complement each other, we're able to offer a superior experience found nowhere else - for your staff and your guests.”

Website features include:

  • Full control of website content
  • Interactive site map with site descriptions, amenities, pictures and rate quotes
  • Online reservations
  • Works on any device
  • Social media integration
  • Drive sales with customizable “Book Now” buttons
  • Events calendar
  • Turn-by-turn directions
  • Image gallery
  • Contact/Sign-up form
  • News/Blog/FAQ content management
  • Use your own domain name
  • Sandbox site for safely testing design changes

“The advantages are too numerous to list so we’ve created a website mock-up to showcase the possibilities. Please take a look at it here: www.roadtripcamp.com We’re very excited to be able offer this valuable service to our customers and even more excited that we can offer it free of charge.” said Billy Chism.

Be sure to check out Premier Campground Management before deciding on a new cloud-based software package. www.premiercampground.com


API Added To Premier Campground Management

New addition opens door to integration possibilities

Baton Rouge, LA – May 2, 2016 — Stainless Software, Inc., the growing leader in campground reservation software, has added an API to Premier Campground Management.

API stands for Application Programming Interface and, simply put, is a way for developers to securely retrieve data from Premier Campground Management for use in websites, mobile apps or back office systems.

The API enables you to retrieve data about sites, inventory, rate quotes, reservations, customers, events, survey results and much more – in real-time.

“This new, advanced feature gives our customers the power to create new and innovative solutions for their unique needs and set their website apart from the competition.” said Billy Chism, President of Stainless Software. “In addition to retrieving data, you can retrieve and display our top rated interactive campground map. You no longer have to direct your online guests to your reservation page to see your campground’s map. Instead, put it right on your home page. Our interactive map allows your guests to explore your park, get details for each site, filter by site type, view site availability for any dates and even view detailed popup descriptions for anything you want to highlight on your map.”

Highly customized websites and apps can now be created with very tight integration with Premier Campground Management’s cloud-based solution. Some software development knowledge is required to utilize this new feature but the latest industry standards like REST, OAuth and JSON have been employed to provide the easiest and most reliable implementation possible.

“We’re very excited to be able to open up our system to other developers and see what new innovations arise. We plan to continually build upon our API with new features to accommodate our users’ changing needs and continue progress toward our goal of providing campground owners and managers the best possible tools to manage their campground.” said Billy Chism.


Premier Campground Management Adds Kiosk Feature

Baton Rouge, LA – January 5, 2016 — Stainless Software, Inc., the growing leader in campground reservation software, announced the addition of a dedicated kiosk feature to Premier Campground Management.

The kiosk feature enhances and speeds up guest check-ins by allowing guests to enter their personal information themselves. It also allows late-arriving guests to check-in after hours and receive the information they need to get to their site.

“This new addition is another step forward in our goal to provide campground owners and managers the best possible tools to manage their campground.” said Billy Chism, President of Stainless Software. “Set up one or more kiosks using any modern tablet and use this new feature to give your guests a modern, speedy and convenient check-in experience. Registration delays and data entry errors can be alleviated by allowing your guests to enter or confirm their information for themselves. An after-hours kiosk will let your guests find their reservation, check-in and receive the information they need for their stay. Even guests without a reservation can check availability, book a site and make a payment directly from your kiosk.”

More features are in development including the capture of digital signatures directly on a tablet as well as complete document scanning and archiving for a paper-free office. So be sure to check out Premier Campground Management before deciding on a new software package. www.premiercampground.com


Premier Campground Management Announces Brand New POS

New addition makes Premier Campground Management a true all-in-one solution

Baton Rouge, LA – November 8, 2015 — Stainless Software, Inc., the growing leader in campground reservation software, announced the release of their brand new Point Of Sale feature designed specifically for campgrounds.

The POS is fully integrated with Premier Campground Management’s cloud-based service to provide a complete management system for any size campground. Features include a customizable Point Of Sale display, touch-screen and mobile device friendly, inventory management, product information lookup, POS hardware compatibility, tight integration with the reservation system allowing charges to a guest's campsite, full reporting capability and many more features you’d expect in a complete POS package.

“Our goal is to provide campground owners and managers the best possible tools to manage their campground. Our new POS system is a major step forward toward that goal,” said Billy Chism, President of Stainless Software. “Our customers asked for this because they want a single platform, custom-built for campgrounds that can handle all of their needs. They no longer want the hassle of maintaining separate systems that don’t work together. Not only that, but training and support for multiple systems can be a waste of time and money. We have solved that problem by building our POS to complement and work seamlessly with our ever-growing set of powerful features we offer in Premier Campground Management.”